Return Policy:
- Unused products ordered from garvgallerian.com:can be returned within 7 days of delivery.
- Returns must be initiated through the “My Orders” section of the website.
- The item must be returned in its original condition with the original packaging and price tag intact.
- Refunds will be processed after the item is picked up by the logistic partner and received at the warehouse.
- Refunds will be made to the same payment method used during checkout. For cash-on-delivery refunds, the refund will be made to the payment method provided when requesting the return.
Items not eligible for return include:
- Products damaged due to misuse.
- Products with damage or defects not covered by the warranty.
- Products returned without their original packaging or accessories.
- Products returned in a condition other than their original condition.
Replacement Policy:
- Damaged, defective, or improperly delivered items can be replaced free of charge within 14 business days of delivery.
- The item must be kept in its original condition with the original branded outer box, MRP tag, and accessories intact.
- Garvgallarian may contact you to assess product damage or defects before processing a refund or replacement.
- Any damage caused by use will not be accepted.
- Replacements will be processed after the item is received at the warehouse.
Items not eligible for replacement include:
- Products damaged due to misuse.
- Products with damage or defects not covered by the warranty.
- Products returned without their original packaging or accessories.
- Products returned in a condition other than their original condition.
Garvgallarian reserves the right to modify and enforce this Return and Refund Policy without prior notice to the user.
If you have any questions, please contact Garvgallarian’s customer care at info@garvgallarianptk.com or call their customer service number: 98761-28309.